Urgent Care Team

Our Urgent Care Team comprises of Advanced Paramedic and Paramedic Practitioners, who are senior health care professionals with additional training, qualifications and experience allowing them to undertake tasks once performed by Doctors. They are experienced at taking a patient history, assessing symptoms, making a diagnosis and instigating treatment or referrals as required.

The team generally see patients with new illness or injury and flares of pre-existing chronic health conditions.

To access the Urgent Care Team, please telephone the surgery. Our Patient Services team will sign post you to the best service or arrange an appointment with the team. Urgent care is for acute problems on the day, in the first instance please self-care, take advice from NHS 111 or a pharmacy. If you do need to see the team you will be offered an appointment on the day, please be available for the appointment time offered. Acute problems are by there very nature needing to be seen that day.   

Urgent Care Team work independently as a practitioner lead team, however have access to a GP if required and meet regularly throughout the day.

Team Members

Patrick Kember – Advanced Paramedic

PGDip Advanced Practice

Available: Mon, Wed, Thurs, Fri

Nicola Heathcote – Specialist Paramedic

BSc (Hons) Emergency Care

Available: Variable Hours / Days

We also have a number of qualified Doctors from the Hospital in their second year of hospital training who join the team for periods of up to 4 months.