Noticeboard

Appointments

We are in the process of changing our appointments system to an online system. This will go live on 11 July.

As a stepping stone to the new system we have had to stop booking appointments ahead but this is a temporary arrangement. 

A new icon will appear on this website soon to allow you to register for our new online appointments service called AskMyGp. This should allow you access to a GP online throughout the working day. If you register for this service you will no longer have to wait in a telephone queue!

Watch this space...... and thank you for bearing with us through this changeover period

Telephone Advice
Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

Out of Hours                               If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.

Test Results
Please telephone the surgery after 9.30am for your test results

Health and Wellbeing Coaches

Mrs Caroline Garrett (f)

Caroline runs the Health and Wellbeing Coach team and our Patient Services Team.

The main role of a Health and Wellbeing Coach is to support the Doctor in providing care, signposting and to support and coach you, this includes self health management and to encourage patients in taking a more proactive role in their health and wellbeing.

Our Health and Wellbeing Coaches are :

Samantha Rowsell (f), Julie Moore (f), Lauren Rolls (f), Sarah O'Brien (f), Georgie Curtis (f)

SASP – Somerset Activity and Sports Partnership are working with Yeovil PCN to provide the community physical activity service and our physical activity health coach appointments.  These will be provided on a Saturday and some evenings.

Extended Access – Somerset Activity and Sports Partnership

What is it?

This is a health and wellbeing service to provide you with short, medium and longer term strategies to help manage your condition(s) and decrease your risk of further conditions through safe and effective movement programmes in ways that work for you individually.

This service aims to provide support to patients by offering the following services:

  • Weight Management
  • Mindfulness (coming soon)
  • Perimenopause (coming soon)

How do you access it?

We ask you to make contact with the designated leisure provider. (They are qualified, and quality assured) by phone or e mail, who will provide you with the relevant forms you need to complete.

Details below:

hcsouthsomerset@freedom-leisure.co.uk

07710 708870

What happens when you are there?

At your individual 30-minute Health and Wellbeing Appointment in the leisure centre, the Level 3 qualified instructor will discuss your needs and aims for the next four weeks, and you will be given choices of activities, sessions, and classes that you can book onto free of charge. Your instructor will be able to help you make these choices too so that exercise is safe, supported and beneficial for you and you gain enjoyment out of it. We often recommend joining groups to help connect you with others who have come through the same route. You will also receive a Patient Passport to record your key information.

At week four you will have another Health and Wellbeing Appointment Review to discuss the next steps. There may be the chance of an additional four weeks of wellbeing activities at this point.

What happens to your information?

The leisure centre will return your information to your surgery to be included in your patient record. The privacy statement from the leisure centre on your paperwork if you decide to go ahead details exactly how your data is processed

 

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