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Changes to our computer system

From Wednesday 2nd July 2014

Preston Grove Medical Centre will be moving to a new computer system on Wednesday 2nd July 2014. 

Our current clinical system has been in use for many years and is now very dated.  The new system will offer many benefits for patients and staff alike. 

As you can imagine moving to a new computer system involves a lot of hard work and training for all doctors, nurses and support staff.  Please can we ask that you are patient with us while we get to grips with the new system. 

We will be offering fewer appointments on wednesday 2nd July and Thursday 3rd July, while we learn to adapt and become comfortable with our new clinical system.  Please bear this in mind when booking future appointments. 

We will continue to process repeat prescription requests during this time but there may be a slight delay in the time it takes us to deal with your request. 

If you are likely to need a repeat prescription around 2 July please make your request as early as possible. 


(Site updated 04/08/2014)
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If you require an appointment on the day please ring between 8.30am - 9.30am. For book ahead appointments and general enquiries, please call after 9.30am whenever possible.

Telephone Advice
Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

Out of Hours                               If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.

Test Results
Please telephone the surgery after 9.30am for your test results

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