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Noticeboard

Appointments

If you require an appointment on the day please ring between 8.30am - 9.30am. For book ahead appointments and general enquiries, please call after 9.30am whenever possible.

Telephone Advice
Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

Out of Hours                               If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.

Test Results
Please telephone the surgery after 9.30am for your test results

WE WANT YOU!   TO JOIN OUR PATIENT GROUP

We are a group of patients formed to represent the patients registered at Preston Grove Medical Centre. We meet 6 weekly, together with Doctors, Nurses, and the Practice Manager to discuss non- medical matters relating to the health centre. We discuss patient suggestions, and complaints. We help the practice develop & run patient survey’s. We fundraise and purchase items to benefit patients at the practice.  We are hoping to run information evenings for patients covering health issues i.e. diabetes/asthma. We work with the practice as a team to help deliver the best health care for the patients of Preston Grove.

We would welcome new members in particular where we are under-represented –if you are between the ages of 16 and 20, a parent of younger children or over 70, we are keen for help to continue moving the group forward.

I f you are interested and could spare an hour and a half every 6 weeks:  Please give your details into reception, or e-mail preston.grove@prestongrovemc.nhs.uk or visit our area on the website or come & see how we work first – ask to sit in on our next meeting.

FRIENDS & FAMILY TEST 

It is a requirement from the government that all GP practices implement the NHS friends and Family Test (FFT). The precise wording of the question has been set by the Government and is intended to give patients the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop, and we have to submit data each month. Our apologies if we ask you to fill this in at each visit! It is also available on our website, below this page. Our thanks for your help with this questionnaire.

(Site updated 28/10/2014)
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