Appointments

If you reqiure an appointment on the day for an acute problem please call between 8.30am - 9.30am.

To maintain continuity of care, the Reception Team can now book you an appointment to see your own Doctor

2-4 weeks in advance.

These appointments are for ongoing treatment and conditions where seeing your usual Doctors is important to your continuing care.

We will still have Doctors available for you to see on the day for any acute problems that need more urgent attention.

We also now have evening and Saturday morning appointments available to pre-book for those patients that find it difficult to attend during the normal working day.  

Nurses appointments are always available to book up to 1 month in advance.

In order to help you most effectively, the Doctors have requested that our reception team ask you for a little more information when you are booking appointments. When you next ring for an appointment, please help us to help you by giving us as much information as you feel able. It isn’t always necessary to see your Doctor, as we have other health professionals who can also help. 

• Specialist trained nurses, who can deal with minor illness and childhood ailments
• Reception can deal with some requests directly e.g. sick notes, prescription queries, test results and hospital enquiries. 
• We have trained nurses who specialise in diabetes, asthma, family planning, sexual health, coronary heart disease and travel vaccinations. Our Healthcare Assistants can help with blood pressures and blood tests. 
• Some problems can also be dealt with by your Doctor over the telephone. 
• For advice & help from a Nurse/Doctor 24 hours a day you can contact, NHS DIRECT on 0845 46 47. 
• Did you also know a new Minor Ailments Scheme is operating within pharmacies, which means you can get medicines from a local pharmacy for some minor ailments instead of waiting for a GP appointment or prescription/antibiotics. Normal prescription charges or if you are exempt, apply (conjunctivitis, cystitis, thrush, impetigo, hay fever, athletes foot, ringworm, headache, cough, fever, sore throat.)
• Acute eyecare problems - can be assessed through your local optician (Boots, Harts and Robert Frith). Designed for recent eye problems and you can contact the optcian direct for, red eyes, pain, flashes and floaters, mild trauma, foreign body, recent double vision, significant discharge or watering of the eye.

You can book appointments on the day but we also have a number of appointments you can book in advance - 2/3 days ahead & two/three weeks ahead.  Please tell us your preferred option when you call.

Home Visits

If possible please try to telephone before 11 a.m., and give the receptionist as much information as possible. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.                                                  Home visits are only availalbe for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time it takes to make one home visit. There are also better facilities for examining and treating patients at the Medical Centre.

Telephone Advice

Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

We also have a number of telephone appointments available in the afternoon. These can be booked in advance.